New Jersey Online Casinos Have Poor Player Support

by Sarah Lewis on 2014/05/29

poor-customer-support-75x75 29 May 2014 – Internet casinos in the newly regulated online casino market in New Jersey appear to be lacking in the player satisfaction department. According to the survey of Clarion Gaming, 62% of online gamblers in the US state feel that online casinos are slow to respond players’ issues. The lack of player support might be the reason for the drop off in the number of customers that online casinos have seen. A spokesperson from GiGse Consumer Insights Group pointed out that it is shocking to see that 88% of respondents answered 7 or less out of 10 questions.